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Announcements
**Starting May 1st, 2013, uninstalling and reinstalling Tiny Castle will cause you to lose your game progress.** Moving forward, we do not recommend you to uninstall/reinstall Tiny Castle as way to troubleshoot your game. If you are experiencing issues with your game, please try force closing your game. To learn how to do this,
click here.
To ensure we can restore your game if your progress resets, please take the following precautions:
- Copy and paste your current UDID and save it somewhere safe. To learn how to get your UDID, click here.
- Create a TinyID and be sure to remember it. To create a TinyID, tap on "Tiny Social", "Profile", and then enter a TinyID. We can use this information to restore your game. To get a TinyID, you must install a game that supports TinyIDs such as Tiny Village and Tiny Zoo.
Thank you for your cooperation! We want to make sure no one loses their game. If you do lose your game, email us with the original and new UDID, Player IDS, or TinyIDs.
If you do not have your original UDID or TinyID, we will be unable to transfer your game if you uninstall/reinstall or get a new device. We are working on other solutions to make this process easier, but in the meantime please keep your original UDID and TinyIDs handy to make sure we can get your game back to you.
How to Play
Top questions
I just got a new device and my game is gone. How do I get it back?
I just updated to 1.1 and lost my game progress. How do I get it back?
Common Questions
Creatures and Summoning
Buildings Information
Minions and Banishing
Device Issues
Currency and Billing
Homes/Decorations/Expansions
Social
What is Game Center and how do I connect Tiny Castle through Game Center?
How do I take a photo of my Tiny Castle game?
Where is Tiny Social? How do I visit others?
How do I get a TinyID?
Misc.
Privacy Policy
Top Questions
I just updated to 1.1 and lost my game progress. How do I get it back?
The latest 1.1 update of Tiny Castle introduces exciting new features along with a significant change to our log-in system. If you updated and lost your game, please continue reading to learn the steps you need to take to restore your game.
If you lost your game, please send me back the following information and I'll be happy to look into restoring your original game for you:
- Your old PlayerID. Your PlayerID was located in your in-game FAQ. Tap on the Market > Wrench Icon > Help from within the app. At the top you'll see: "PlayerID: [string of letters and numbers]"
- If your game was attached to your Facebook account, send me your Facebook profile URL. It should read: www.facebook.com/________________
- If you had set up a Kingdom name, send me your old kingdom name.
Once you have one of the above pieces of information for your old game, send it to me along with the following:
- Confirmation of what level your old game was on (this will ensure we're transferring or restoring the correct game)
- Your new PlayerID. When you updated, it is possible that you got a new PlayerID. We will need this to ensure we're restoring your game to the correct newly updated version. Again, you can find your PlayerID by tapping on the Market > Wrench Icon > Help from within the app. At the top you'll see: "PlayerID: [string of letters and numbers]"
Copy and paste that into an email for us. Thank you for your patience!
Common Questions
I already Banished [x[ Minion. Will you add another to my Kingdom? / How can I complete the Ferocious Five quest?
We are unable to add Minions to your game. Minions do respawn though, so it's only a matter of time before more show up in your kingdom. Good luck and happy adventuring!We are unable to add Minions to your game. Minions do respawn though, so it's only a matter of time before more show up in your kingdom. Good luck and happy adventuring!
Why can't I finish the Perfect Hit quest?
You are not progressing in the quest because you need to hit a Minion with a Perfect hit. You'll know when you get a Perfect hit when the word "Perfect!" appears on the screen after tapping the orbs during a battle. You will only progress through the goal if you get perfect hits, not "good" or "great". For tips on how to get a Perfect hit, we suggest reaching out to fellow players on either our
Facebook page.
Although an “Egg” tab is available in the inventory, it is not possible to store Eggs yet in Tiny Castle. We are hoping to roll out this feature by the end of February.
How do I sell a Home?
How do I get to the third island?
The third island isn’t available yet. We know you're really excited to clear out the Evil Queen's fog and explore unknown lands, but there are a few more features we'd like to introduce to Tiny Castle before opening up the third island.
I've cleared all my islands and now I can't spend any dust. What can I do?
Sorry for the inconvenience! There isn't a way around this at the moment, but our designers are working on more ways to make the game more fun for higher level players.
How do I summon a Sylph or other rare Creatures?
We are unable to share our secrets regarding summoning combinations. Please know that each summoning combination has a chance of getting one creature or another. If you're not getting a creature the first time you breed it, you can try breeding that combo a couple more times, or even try switching it up with other monsters or hybrids. For more tips and hints from our players, please join the discussion on the
Tiny Castle Facebook Fan Page.
Why can't I upgrade my Castle when I have all the resources?
If you are between the levels 17-19, please note, the next Castle upgrade will unlock at level 20. Sorry for the inconvenience!
Basics
How do I grow a Creature?
In order for your Creature to grow up, you need to feed them and purchase a Dream Tower. Once they’ve been fed up to a certain level, you can tuck them into the Dream Tower to sleep and grow up.
Once in the Dream Tower, you can wait the allotted amount of time or you can speed up the process with Jewels. Once your Creature is ready and grown tap on the Creature to wake it up and free the Dream Tower for another Creature.
How do I feed a Creature?
To feed your Creatures, you need a farm. You can purchase a farm from your Market under the "Buildings" category. Once your farm is finished constructing, tap on it to see all the crops you can grow. You can grow various types of crops for different amounts of food and prices. Once you have enough food, tap on your Creature's tab in their home and start feeding them.
How do I explore the Fog?
To explore the Fog, tap on the Fog you would like to remove, then tap Explore. Clearing Fog costs Magic Dust, so don't forget to make a wish to produce more Magic Dust from your Magic Well.
How do I move items around?
To move any of your Creatures, buildings, or decorations tap on the "Move" button in the bottom right corner. Tap on the item you wish to move and you'll see a green grid appear around that item. Move it to where you'd like to place it and make sure the grid is still highlighted green, rather than red. If it's red, it means the item will not fit in that space. Once you're happy with its placement, tap on the green "Accept" checkmark.
How do I move a Creature to a different Home?
To move a Creature from one Home to another, you'll have to first make sure there's an open spot for that Creature to move to. Once you are certain another Home has room, tap on your Creature's info tab. Below its image is the option to either "move" or "sell" the Creature. Tap on "move" and then tap on the Home where you wish to move it to.
How do I sell a Creature?
To sell a Creature, tap on the Home your Creature is in and then tap on the Creature you want to sell. Once their info page shows up, tap on "sell" (located below the image of your Creature). Confirm you want to sell the Creature and you're done!
What is XP and how do I get it?
XP (“Experience”) is important because it determines when you level up in the game. As you level up, you unlock new items and content in the game. XP can be gained by completing quests, clearing items, selling eggs, placing decorations, and feeding and growing Creatures.
My XP bar stopped. What happened?
If your XP bar stopped moving, don't worry! You've reached the highest level. You're still earning XP! As you start leveling up (especially to the higher levels currently available in the game), the amount of XP it takes to get to the next level increases. Due to the length of the bar and the amount of added amount of XP needed for the next level, the movement of your progress is not as visible as it had been in past levels. Also, please note that some actions within the game earn much more XP than others. You might see a jump in your bar if you complete a task that rewards a large amount of XP.
What is the maximum level? What happens now?
The max XP level in Tiny Castle is currently level 25. Congrats on reaching this level! We are working on adding more levels. Currently, we're saving all XP you're earning and will apply it to your total when we add more levels.
There isn't currently an option to reset Tiny Castle.
The Tiny Castle can only hold a certain amount of currency. You can tap your castle to see how much. At level 7, you'll be able to start building extra storage buildings to hold more magic dust, food and coins outside the castle. Each building will only hold one of the currencies. Coin Banks cost magic dust, while both Dust Vaults and Food Pantries cost coins. The player can watch as their storage buildings fill up with beautiful food, dust and coins!
Creatures and Summoning
How do you summon Creatures?
Summoning is a magical process that allows two creatures to mix their magic into a new hybrid egg. To Summon, you'll need an Enchanted Tree and at least two teen or adult Creatures. Once you have an Enchanted Tree built, tap on it to begin. A menu will appear that allows you to choose two Creatures. Each creature will have icons that show what type of magic they have. Depending on the creatures you choose, you will get different hybrids. Once you confirm the creatures you want to use, you can either wait the allotted amount of time or choose to instantly finish summoning using Jewels.
How do I instantly finish summoning?
You can instantly finish summoning at any time by using Jewels. While your Creatures are summoning, tap on the Enchanted Tree and then on the "Finish" button. You can confirm the amount of jewels to finish summoning right away.
You can sell your egg once it's done incubating by tapping it and selecting the option to “Sell Egg.” Confirm your decision and you’ll earn XP and coins.
How do I stop summoning or incubating?
You can't stop summoning or incubating an egg that is currently in progress. Once it is finished, you can sell an egg to earn XP and coins.
How do I rename my Creatures?
There currently isn't a feature in Tiny Castle that allows you to change the name of your Creatures. If you would like to see this feature, we would love to hear your opinions and suggestions
on our Facebook page.
What are the new "Secret Summons" in the 1.1 update?
In the 1.1 update, we introduced the ability to "spree." This means that one creature can now evolve into multiple different elemental forms of the same creature.
Buildings Information
What does the hoe over my farm mean?
The hoe icon means your farm is ready to plant more food. Tap on the hoe to bring up your farm menu. Once you start planting more food, the hoe will go away until you collect your food.
What does the bucket over my Magic Well mean?
The bucket icon means your Magic Well is ready for you to make a wish. Tap on the bucket to make a wish to produce more magic dust. Once you start producing more magic dust, the bucket will go away until you collect your wish.
What are the new Elemental Temples in the 1.1 update?
Start building and restoring the Elemental Temples to give your creatures the ability to level up past 10 (up to level 20) and raise their power too!
Minions and Banishing
Minions are sent by the Evil Queen to try and scare you away from your kingdom. Each minion is associated with a different type of magic, and will only appear in certain areas. There are five varieties of each Minion: Stinky, Junior, Ugly, Scary, and Master. Stinky is the weakest, and Master is the most powerful.
How do I get rid of a Minion?
There are two ways to get rid of a Minion: Bribe and Banish. Tap on a minion to see both options. To Bribe a minion, tap "Bribe". Bribing a minion costs food. It will make the Minion go away, but you won't get any magic dust. To Banish a minion, tap "Banish". Successfully banishing a Minion will give you a lot of magic dust, but if your creatures aren't strong enough, you might lose the battle.
What's wrong with my buildings near the Minion?
Minions affect how much coins, dust, and food you can collect from creatures, the magic well, and farms. When a minion is near one of your buildings, you will only be able to collect 90% of the resources from a building - the minion will steal the other 10%! If your building has a red arrow on its icon, it's being affected by a minion.
How do I banish a minion?
To banish a minion, tap the minion and then tap "Banish". You will have to select a creature to banish the minion. At the bottom of the screen, you can see your creature's chances of winning the battle. Once you confirm your selection, the battle begins. When it's your creature's turn, you'll see four orbs circling the minion. Tap when all of the orbs are together in the center for the most powerful attack.
Attacks deplete a minion's courage. When the minion's courage is gone, you win the battle! Minions will run away and leave behind Magic Dust.
What's Courage and Power?
Courage is how long your creature can stay in battle. Courage is represented by a red heart. Attacks lower a creature's courage.
Power is how strong your creature's attacks are. Power is represented by a small sword. Power determines how much courage you take away from a minion whenever you attack. Increasing your creature's level usually increases their power and courage.
Device Issues
I just got a new device and my game is gone. How do I get it back?
To transfer your game you will need to let us know your old and new PlayerIDs OR tell us your old and new TinyIDs.
How to find your PlayerID: Open Tiny Castle, tap Market, tap the wrench, tap Help, scroll all the way down to the FAQ, tap "send us an email". Your PlayerID will be auto populated into the bottom of the email. Copy and paste your PlayerID into a safe place on your device that you can retrieve later. Do NOT send a blank email to support unless you have an actual request. Sending a blank ticket may get you flagged as spam in our system.
How to create a TinyID: Tiny Castle currently does not have a social system, so the only way for you to get a TinyID now is through Tiny Village or Tiny Zoo. If you don't have one, please download either game, tap on Tiny Social, then the Profile tab, and create your TinyID. If you have a TinyID, we can still find your Tiny Castle game in our system.
If you do not have your old PlayerID or TinyID, we will be unable to transfer your game if you get a new device. We are working on other solutions to make this process easier, but in the meantime please keep your PlayerID and TinyIDs handy to make sure we can get your game back to you.
If you’re having any issues with the game, please turn off your device and turn it back on again. This often helps with lag, crashing, and display issues.
To set a pin number, go to "Settings" > "General" > "Restrictions" on your iOS device. From there, you can enter a pin number that prevents any unauthorized real-money purchases inside iOS applications. Remember, TinyCo games are free to play, but there are premium purchases available for those who wish to buy them.
To turn off in-app purchases, go to “Settings” > “General” > “Restrictions” on your iOS device. From there, scroll down to "In-App Purchases" and slide it to the “Off” position. This will ensure no purchases can be made from within the game.
We’re sorry to hear that you haven't received your currency yet. We are very grateful that you chose to make a purchase, and will make absolutely sure that you receive what you bought.
If you just recently bought in-game currency, please try restarting your device, then running the app again and leaving it open for a minute. Sometimes it can take a little while for the system to credit and give you your currency. If you still haven’t received your currency in an hour or so, please let us know.
If it has been some time since you made the purchase and you've tried restarting, and you still haven't received your currency, please contact us with either your phone's UDID/IMEI number, or your TinyID. We'll take a close look and find out where it went.
You can earn coins for free by collecting from your Homes and Creatures, selling Creatures, and completing quests.
You can earn Magic Dust for free by making a wish to produce more Magic Dust from your Magic Well. You can also obtain Magic Dust through completing quests.
Depending on your level, each player is allowed a certain amount of total Homes. Please go to your market and see if you're at the maximum amount of your Homes. At the top of the page, you will see a number of how many Homes already own out of how many Homes you're currently allowed.
When placing items, be sure that nothing is blocking the item. The item will be highlighted green when available to place. If it’s red, something may be in the way. Things like rocks, bushes, trees and decorations generally do this, as items cannot be placed above them.
Game Center is Apple's gaming social network that allows players to share their achievements with friends. When you connect your Tiny Castle game to Game Center, you will have the ability to unlock exclusive Game Center achievements.
There are a few ways for you to connect Tiny Castle to Game Center:
1. Upon loading Tiny Castle, you may be prompted to connect to Game Center. You can either Create an Account or log into an existing account there.
2. From within Tiny Castle: Tap Market, then Settings, then the Game Center. This will redirect you to Game Center, where you can log into your existing account or create one there.
3. Directly from your device: tap the Game Center icon, log into your existing account or create a new one, tap games, then "Find Game Center Games", and choose Tiny Castle.
You can take a screen shot by simultaneously pressing the Home button and the Sleep/Wake button on your device. Your image will be found within the Photos app of your device.
TinyIDs are a feature currently not yet available in Tiny Castle. You can create one in another TinyCo game, such as Tiny Zoo or Tiny Village. Please temporarily download either game, tap on "Tiny Social" and then on the "Profile" tab. You can create a TinyID here.